Business Support Administrator

Business Support Officer | South Bristol - Office Based | Permanent

£28,000 - £35,000 DOE | Full Time

Robert Half are working with a growing professional services business based in South Bristol, who are looking to recruit a Business Support Officer to join their collaborative and supportive team.

This is an excellent opportunity for an organised and detail-focused professional with previous experience within benefits administration, insurance or financial services environments. The successful candidate will play a key role in supporting the day-to-day administration and operational activities of the business, ensuring a high level of service is delivered to both internal stakeholders and clients.

The role would suit someone who enjoys working in a fast-paced professional environment, managing multiple priorities and building strong working relationships across teams and clients alike.

Key Responsibilities

Supporting the day-to-day administration of client accounts and business operations Processing documentation accurately and maintaining up-to-date records and systems Assisting with benefits administration and associated client processes Liaising with providers, clients and internal teams to ensure efficient communication and resolution of queries Supporting onboarding, policy administration and renewal activities where required Preparing reports, documentation and correspondence to a high professional standard Monitoring workflows and ensuring tasks are completed within agreed timescales Maintaining compliance with internal procedures and regulatory requirements Providing general business and administrative support across the wider team * Assisting with continuous improvement initiatives and operational projects

Person Specification

A highly organised and proactive individual with strong attention to detail Excellent communication and relationship-building skills Able to manage a varied workload and prioritise effectively Professional, approachable and client-focused in their approach Comfortable working independently and collaboratively within a team * Strong problem-solving skills and a willingness to support wider business needs

Skills & Experience

Previous experience within benefits administration, insurance, pensions or financial services is essential Strong administrative and organisational skills Experience working within a regulated or professional services environment would be advantageous Proficient in Microsoft Office applications including Excel, Word and Outlook Experience using internal CRM or administration systems * Ability to handle confidential information with discretion and accuracy

Package & Benefits

Salary: £28,000 - £35,000 DOE Full-time permanent opportunity South Bristol location Supportive and professional working environment Opportunities for ongoing development and progression * Competitive benefits package

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