The Team + The Role As a Business Development Representative at Pendo, you’ll join a high-performing sales team focused on creating new, hi…
Business Development Manager
Skills & Technologies
Job Description
Business Development Manager – South West of England phs Compliance
This is a great opportunity for a BDM to join phs Compliance who are one of the UK’s leading providers of statutory electrical and fire safety testing and remedial services.
Role Overview
Managing and developing customer relationships within existing client accounts via a formal contact plan to ensure all clients are developed profitably. To retain and penetrate existing customer relationships to sell across the entire service proposition and product range ensuring maximum penetration across phs Compliance services and products. In addition, the role is responsible for developing a strong new business pipeline and securing new account wins to support overall regional growth.
Key Responsibilities
- Monitor and control the profit margin of each customer and devise plans to improve and/or stabilise profitability for the lifetime of the contract/client relationship
- Provide a dedicated point of contact; owning the customer relationship through comprehensive knowledge of the customer's account
- Collate sales forecasts on an agreed basis
- Identify new opportunities and generate new business via interaction with key players through targeted existing client relationships
- Develop and maintain a robust new business pipeline, proactively prospecting to win new accounts and expand regional revenue
- Drive forward development of the client relationship and cross-sell all services and products
Competencies Required
- Proven experience in both business development and account development roles
- Industry experience and understanding of competitive environment
- Relevant experience of value sales and margin targets in a B2B services organisation
- Ability to develop and maintain relationships at a senior level within organisations
- Significant experience, preferably with relevant experience in similar industry
- Outstanding needs analysis, positioning, business justification and closing skills
- Energy, drive and passion to continually meet and exceed expectations in a target-driven environment
- Dynamic, tenacious and enthusiastic personality
- Good presentation and excellent oral and written communication skills
- Knowledge in services development and formal proposal writing
In return for your commitment and expertise, you will get
A completive base salary of £40,000 OTE of £57,500
Company car or car allowance,
Phone, laptop, and kit to work effectively from home and on the road
Pension scheme
We offer accredited ILM Management training in house and externally.
Up to £1000 savings at Supermarkets and High Street Stores with PHS Perks.
24/7 free access to virtual GP
Buy and sell holiday scheme
Ongoing development and career opportunities
About phs
phs Compliance focuses on helping more than 2,000 UK business customers test, install and manage their property infrastructure assets. PHS Compliance self-delivers electrical test and inspection, M&E installation & maintenance & asset verification with over 400 engineers based nationwide. Our technical and quality management standards are second to none, we are one of a few UK Companies accredited to UKAS 17020 inspection body standards for fixed wire and portable appliance testing.
phs businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365 (sale of consumables), phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process
Company & Role Analysis
JobSeeker+Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
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