Business Analyst

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Business Analyst | Permanent | Scotland (Central Belt) | Hybrid

We’re working with a large, essential-services organisation embarking on a multi-year digital and IT transformation programme as part of a long-term “Future Ready” strategy.

They’re now looking to appoint an experienced Business Analyst to sit at the heart of this transformation — shaping how technology supports critical operations and drives measurable improvement across the organisation.

This is a high-impact, hands-on Business Analyst position, acting as the bridge between business teams and IT. You’ll play a leading role in discovery, process analysis, and requirements definition, helping translate real operational needs into practical, future-ready solutions.

Key elements include

Leading discovery with stakeholders across the organisation

Capturing and analysing business, functional, and technical requirements

Producing clear documentation, user stories, and process maps

Developing as-is / to-be processes and identifying automation opportunities

Supporting the delivery of streamlined, digitally-enabled workflows

Communicating complex ideas clearly to technical and non-technical audiences

Working within established governance and assurance frameworks

You’ll be working closely with senior stakeholders and subject-matter experts, with genuine influence over how change is delivered.

About You

You’re an experienced Business Analyst who

Is confident documenting processes end-to-end and managing requirements

Can balance pace with governance and quality

Is comfortable operating autonomously as the sole BA in a small IT team

Enjoys getting into the detail and driving continuous improvement

Communicates clearly, confidently, and with impact

Holds a BA-related professional qualification (desirable)

Why This Role?

Central role in a business wide transformation programme

Broad analysis remit across a complex, operationally critical organisation

Strong organisational backing for digital change and investment

High visibility and long-term influence

Permanent opportunity offering stability and career progression

Flexible, hybrid working model

This is a hybrid role with a Glasgow HQ with on site parking. In addition to a competitive salary you will also receive a generous benefits package inclusive of a fantastic company pension contribution

Curious? Contact me for more details on , or message me directly on LinkedIn