Business Analyst

Job Description An exciting opportunity for a Business Analyst has arisen for an ambitious individual to join the Operational Change team in Manchester.

As a Business Analyst you will have the opportunity to progress your career at AJ Bell, providing business analysis services to support AJ Bell with its growth and cost targets.

The key responsibilities of the role are as follows

Work with colleagues and other stakeholders to investigate and model business functions, business processes, information flows and data structures

You will gather, analyse and validate business requirements

Produce business analysis deliverables using relevant documentation styles in line with organisational standards using appropriate tool

You will create high quality specifications

Facilitate stakeholder meetings and workshops, and presenting findings and actions both verbally and in writing to the business

Assist in defining user acceptance tests for new or improved business processes and IT systems

You will analyse solutions from all angles by modelling processes, mapping data and perform gap, impact and risk analysis to ensure that no detail is missed

You will support both internal development teams and external suppliers in the implementation of a change

You will seek to identify areas where improvement in systems and processes will lead to greater efficiency and ensure that these are brought to management attention

What we're looking for

Demonstrable experience of 3-5 years as a Business Analyst in a professional setting

Possession of, or substantial progress towards, a recognised Business Analysis professional qualification

Exceptional analytical and problem-solving capabilities

Experience of working in an Agile environment

Meticulous attention to detail

In-depth knowledge of industry standards, regulatory requirements, and compliance protocols

Proven ability to work autonomously and collaboratively within a team environment

Superior interpersonal and communication skills, both written and verbal

Exemplary organisational skills with a track record of meeting stringent deadlines

Demonstrated proactive approach and solution-oriented mindset

Proficient in Lean / Six Sigma methodologies and their practical application

About AJ Bell

AJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors.

Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures.

We’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture.

What we offer

26 days holiday, increasing with service + buy/sell scheme + bank holidays

7% Pension with matched contributions

Discretionary bonus scheme

Share schemes (including free shares and BAYE)

Health Cash Plan and discounted private healthcare

Free onsite gym

Enhanced family leave (subject to qualifying criteria)

Travel and bike loan schemes

Employee Assistance Programme

Life at AJ Bell

Regular social events including summer and Christmas parties

Learning and development opportunities tailored to you

Casual dress code

Friendly, supportive team environment

Our ways of working

We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there’s an initial period of full-time office working to help you settle in and build relationships.

Inclusion & diversity

We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Qualifications