KeyStep
Associate TSE I
MongoDB
Gurugram
Full-time
6 days ago
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and sc…
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud, and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to help our customers be successful with MongoDB.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model from Sunday to Thursday.
Cool things you’ll do
You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
What you need
We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.
The ideal candidates should have strong technical experience in more than one of the following areas
Systems administration
Distributed systems
Network administration
Database architecture and administration
Application architecture
Experience with authentication systems such as OIDC/SAML, LDAP, Kerberos, AD etc.
Experience with virtualization - docker, kubernetes
If you have an operations background, we prefer experience administering large-scale production environments, including hardware, ope
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and sc…