Account Manager

Account Manager - (Home-Based, UK Only)

Nigel Frank International are partnered with an established Microsoft Business Applications Partner who are looking to add a talented Account Manager to their forward-thinking organisation.

They are keen to speak with experienced Account Manager's who have the ability to take ownership of high-profile customers and make a significant contribution to the continuous improvement of the organisations account management capability.

Responsibilities

Manage and Nurture relationships with a portfolio of high-value clients, acting as the main commercial contact

Develop and execute tailored account plans that align with each customer's goals and business priorities

Lead regular client engagement activities, including performance reviews and strategic planning sessions

Collaborate cross-functionality to ensure delivery commitments are met and customer initiatives are progressed effectively

Identify and capitalise on revenue opportunities, including account expansion, additional services, and optimisation

Skills and Experience

Demonstrable experience in account management or client-facing commercial roles, ideally within SaaS, ERP, or subscription-based environments

Strong knowledge of Dynamics 365 Business Central or similar platforms.

Proven ability to manage complex customer relationships involving multiple stakeholders

Commercially astute, with a track record of retaining and growing client accounts

Excellent communication and organisational skills, with the ability to balance multiple priorities and operate independently.

Benefits

Starting Salary - £65k Plus OTE

Flexible, Remote Working Model

Life Assurance, Health Insurance, Enhanced Pension Contributions & More!