Account Manager

Account Manager - Manchester | £32k base + £15k OTE uncapped | Permanent

Our client is a well-established technology provider who is going from strength to strength. Their vision is to pioneer a future where scalable technology, expertise and exceptional customer service redefine what’s possible, empowering businesses and communities.

They are looking for a results-driven Mid Market Account Manager to join them in Manchester, United Kingdom. In this role, you will manage a portfolio of mid-market clients, driving revenue growth while building and maintaining strong, strategic relationships. The ideal candidate will combine professional expertise with a customer-focused approach, delivering consultative solutions that drive client success and organisational growth.

Manage and grow a portfolio of mid-market accounts, identifying upsell and cross-sell opportunities to maximise revenue potential

Develop and execute strategic account plans tailored to each client's business objectives and needs

Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery and client satisfaction

Conduct regular business reviews with key stakeholders to assess performance, address concerns, and identify growth opportunities

Negotiate contracts and pricing agreements while maintaining profitability and client relationships

Collaborate with internal teams including sales, product, and customer success to ensure seamless service delivery and client onboarding

Maintain accurate and up-to-date account information in the CRM system, including pipeline management and sales forecasting

Identify market trends and competitive threats within the assigned territory, providing insights to support strategic planning

Qualifications

Strong proficiency with CRM software and Microsoft Office applications

Excellent negotiation and consultative selling skills

Demonstrated ability to build and maintain long-term client relationships

Strong communication and presentation skills, with the ability to influence stakeholders at all levels

Ability to manage multiple accounts simultaneously while maintaining attention to detail

Self-motivated with a results-oriented mindset and strong work ethic

Preferred Qualifications:

Experience in a specific industry vertical relevant to our business

Advanced proficiency with data analysis and Excel

Experience managing complex, multi-stakeholder accounts

Familiarity with sales methodologies and consultative selling approaches

Track record of exceeding sales targets and KPIs