Account Manager

Account Manager – Umbrella Payroll | Contractor Payroll | Recruitment Agency Accounts

£35,000 basic salary, OTE £48,000+

Location: Office Based in North London

Salary: Competitive Salary + Benefits

Job Type: Full Time | Permanent

Account Manager – Umbrella Payroll / Contractor Payroll

Please note our client is looking for candidates with PAYE Umbrella industry experience alternatively contractor recruitment experience.

Accomplish Today's client is looking to appoint an experienced Account Manager with knowledge of the Umbrella Payroll and Contractor Payroll sector to support the management and growth of our established recruitment agency client base.

This is a fantastic opportunity for someone currently working within an Umbrella Company, Contractor Payroll Provider, or Recruitment Agency environment who understands the UK contractor market and enjoys building long-term client relationships.

You will be responsible for managing relationships with recruitment agencies and contractor clients, ensuring a smooth and compliant PAYE umbrella payroll process, while delivering a high standard of service and identifying opportunities to increase contractor engagement.

Key Responsibilities

Manage and develop relationships with an existing portfolio of recruitment agency clients

Act as the main point of contact for agencies engaging contractors through the PAYE umbrella model

Support recruitment agencies and contractors through onboarding and engagement

Provide guidance on umbrella payroll, contractor payroll, and PAYE processes

Liaise with internal payroll and compliance teams to ensure accurate contractor payments

Maintain high levels of client satisfaction and contractor retention

Identify opportunities to increase contractor numbers within recruitment agency accounts

Skills & Experience

Previous experience within an Umbrella Company, Contractor Payroll Provider, or Recruitment Agency

Experience working in Account Management, Client Relationship Management, or Agency Support

Strong understanding of PAYE umbrella payroll, contractor payments, and the UK contractor market

Excellent communication and relationship-building skills

Professional, organised, and client-focused approach

Desirable

Experience managing recruitment agency accounts

Knowledge of umbrella payroll compliance and contractor legislation

Experience supporting agencies within construction, healthcare, industrial, or professional sectors

Why Join this FCSA accredited umbrella company

Join a respected and growing UK Umbrella Payroll provider

Manage an established portfolio of recruitment agency clients

Work within a supportive and professional office environment

Opportunity to grow your career within the contractor payroll and umbrella industry

If you are currently working within Umbrella Payroll, Contractor Payroll, Recruitment Agency Support, or Client Account Management, we would welcome the opportunity to speak with you.

Apply today to learn more about joining an award winning umbrella organisation.