Account Executive, Senior Small Business

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We are hiring Account Executives and Senior Account Executives across all segments (Scale, Small Business, Mid Market, and Enterprise). Due to demand, we are centralising those interested into a single job posting. As an Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.

This is a seat at the centre of the biggest shift selling has seen in decades. You'll be selling AI agents to companies rethinking how their entire customer experience works, which means the conversations are strategic, technical and genuinely interesting. You'll also be using AI every day to run your own territory, from qualification to research to how you read a deal, so you're not just talking about the technology, you're operating on it. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.

What will I be doing?

Evangelize AI transformation by spearheading the growth and adoption of Fin across your given territory

With access to the best internal AI tooling and enablement the market, maintain category leading and differentiating knowledge of AI as the category evolves

Manage the full sales cycle, from prospecting to close, through a highly consultative sales approach

Regardless of your segment, manage a varying volume complex 6 figure new business deals (at Fin, large and xl deals exist in every segment)

Articulate Fin's value and differentiation using the Command of the Message framework / MEDDPICC. If this is new to you, you will be trained on this leading sales methodology

Learn from sales leaders how to drive true control of your business; from QBR, territory planning and weekly / monthly forecasting.

Partner with Sales Leaders, Sales Engineers and the wider solutions team to win flagship logos in the market

Represent the voice of the customer to cross-functional partners, including R&D, Product, and Marketing

What skills do I need?

Experience meeting and exceeding quota in a closing role, with a track record of selling SaaS or DBaaS

Experience, passion and success in outbound prospecting

Strong sales acumen and a general interest in the businesses you work with

Experience selling products with technical complexity or thorough implementation (bonus to have)

AI fluent and/or deep interest in AI tooling

Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes

Exhibits a growth mindset, intellectual curiosity, and ambition

Unleash Your Potential

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