3rd Line Engineer

Microsoft Solutions Partner | £40,000 - £50,000

Are you the MSP engineer everyone goes to when they get stuck?

You've led a squad of engineers?

You're able to work directly with clients to provide costed and budgeted solutions, and deliver them to solve business and IT challenges? And your CV clearly shows this?

We're looking for a highly experienced Engineer from an MSP background to join a Consulting MSP firm as a Technical Consultant in the Glasgow area.

This role would suit either a strong 3rd Line Engineer looking to move into a more consultative position, or an experienced IT Consultant seeking a fresh challenge in a hands-on technical environment.

You'll deliver customer projects, provide trusted technical advice, support solution implementations and act as a senior escalation point for complex technical issues.

You'll also work closely with service desk engineers, sharing knowledge and helping resolve challenging problems when required.

What you'll be doing

Delivering infrastructure, cloud and Microsoft technology projects.

Providing technical consultancy and advice to customers.

Acting as an escalation point for complex technical issues.

Supporting solution design and implementation.

Producing technical documentation and handover materials.

Assisting with technical presales activities where required.

Mentoring and supporting engineering colleagues.

Ensuring projects are delivered successfully and transitioned smoothly into support.

What we're looking for

As well as your engineering experience, your CV shows where and how you have helped design, budget and deliver client projects.

The stack

Microsoft 365

Azure

Windows Server

Active Directory / Entra ID

Networking

Security technologies

Virtualisation

MSP project delivery

Comms

You'll be comfortable working directly with customers, solving complex technical challenges and translating technical solutions into practical business outcomes.

Why join?

Microsoft Solutions Partner environment.

Varied mix of consultancy, projects and technical leadership.

Opportunity to influence customer technology decisions.

Broad technical exposure across multiple client environments.

Supportive team and ongoing development opportunities.