Rise Technical Recruitment Limited
Tamworth
£24,000 – £26,000
Full-time
5 days ago
1 Line IT Support Tamworth (5 days on-site) £24,000 - £26,000 + Training + Progression + Benefits Are you a customer-focused IT profession…
Key Responsibilities Engage with customers via multiple channels (including phone, email and service portal), providing efficient and effective customer service to our customer’s end users and other key stakeholders Act as the first point of contact for technical service requests and incidents, owning each ticket through to resolution or escalation Ensure tickets are resolved within agreed SLAs, keeping customers informed of progress at every stage Identify when tickets need escalating and prov…
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
1 Line IT Support Tamworth (5 days on-site) £24,000 - £26,000 + Training + Progression + Benefits Are you a customer-focused IT profession…
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