Workplace Experience Intern

Location: Milan, Italy (office-first)

Contract: Tirocinio extracurriculare, full time, 6 months

Team description

Our Milan office is growing fast, and keeping it running smoothly takes real care and coordination. As the team expands and our field sales network across Italy grows alongside it, this role plays a key part in making sure every SumUpper, in the office or on the road, feels supported and set up to do their best work. You'll work closely with our current Workplace Experience lead, getting hands-on exposure to office operations, health and safety, and onboarding, while helping build a service that can scale as the Milan office grows.

What you'll do

Keep day to day office operations running smoothly, from supplies to vendor coordination

Support new joiners through onboarding and offboarding alongside the People team

Help field sales colleagues across Italy stay stocked with the kit they need

Champion health and safety standards, including fire training and documentation

Build strong relationships with facility vendors, landlords, and cleaning providers

Be the friendly, go to presence for Milan SumUppers with everyday questions

You'll be great for this role if

Fluency in Italian and English, spoken and written, makes conversations easy with colleagues and visitors alike.

Experience in office administration, hospitality, or front desk work, in a hotel or corporate setting.

Comfort working with ambiguity and shifting priorities in a fast growing organisation.

Strong attention to detail paired with a genuine interest in improving processes, not just maintaining them.

Ability to juggle several workstreams at once, while staying approachable and helpful under pressure.

Why you should join SumUp

🌎 Opportunity to work with a truly global, multicultural team from our inspiring Milan location. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclus