VP Engineering, Ongoing Monitoring at Tide | KeyStep

Job Description

ABOUT TIDE

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.

Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.

Tide facts

Tide is available for UK, Indian, German and French SMEs

Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly

Over $300 million raised in funding

Over 2,800 Tideans globally

Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026

We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg

ABOUT THE ROLE

Tide is hiring a VP of Engineering to lead the engineering organisation behind Ongoing Monitoring. You will report directly to the Chief Data and Technology Officer. Ongoing Monitoring protects our members by detecting fraud, financial crime and regulatory risk across every transaction Tide processes. The engineering, data science and platform capability behind it is one of the most technically demanding estates at Tide.

You will be accountable for the engineering strategy, organisation and execution across all Ongoing Monitoring value streams: real-time transaction monitoring for bank payments fraud, acquiring fraud, Anti Money Laundering, Counter Terrorist Financing, sanctions and prohibited activities monitoring, and the tooling our financial investigators depend on. That means ML models in production, agentic AI inside regulated workflows, and multi-market screening infrastructure that stands up to regulatory scrutiny.

This role sits at the intersection of regulated risk operations, near real-time platform engineering and applied AI. Our first line operations teams are the primary internal customer, our second line sets the risk appetite, and our regulators set the bar. We need someone who can raise detection quality and reduce fraud losses while driving the cost of monitoring per member down, and scale agentic solutions where a wrong answer has consequences for a member and for Tide.

As VP Engineering, Ongoing Monitoring you will

Set the engineering strategy for Tide's fraud, financial crime and ongoing monitoring platforms

Lead engineering across backend, frontend, data science, ML engineering and analytics engineering, primarily based in Hyderabad with product leadership split between Hyderabad and London

Lead managers and senior engineers, and build the leadership bench underneath you

Work with multiple stakeholders across risk, operations, business, design, product and engineering

Own the Decision Engine and Decision Intelligence Platform as shared capabilities, unifying domestic and international payment flows

Own the model lifecycle end to end, from development through backtesting, shadow deployment and staged rollout to production performance monitoring

Scale agentic AI in regulated workflows, including migrating Ongoing Monitoring agents onto Tide's shared agentic infrastructure and holding the line on our agentic governance framework

Deliver measurable risk and efficiency outcomes: lower fraud losses, higher automated alert throughput, and a falling ongoing monitoring cost per member

Build the operating model that connects first line operations, second line risk and compliance, payments and acquiring e

VP Engineering, Ongoing Monitoring

Skills & Technologies