UX Researchers
Skills & Technologies
Job Description
. Join a leading airline group and services provider as a User Researcher!
Job Overview: We are looking for a User Researcher to join a collaborative Product Design team, driving user-centred research across digital products. You will play a key role in shaping customer experiences by delivering actionable insights through qualitative and quantitative research methodologies.
Location: Uxbridge (Hybrid)
Daily Rate: Flexible Inside IR35, Either through PAYE or Hays approved umbrella companies
Contract Length: 6 Months
Start Date: ASAP
Key Responsibilities
Plan and manage UX research projects across multiple products and share insights with stakeholders.
Conduct qualitative and quantitative research across discovery and testing phases
Collaborate with product owners, designers, developers, and analytics teams to align research with business goals.
Design and execute research studies including interviews, usability testing, and workshops
Translate research findings into clear, actionable recommendations for stakeholders
Champion users need to enhance customer experience and digital journeys.
Maintain documentation and communicate research outputs effectively across teams
Key Requirements
3+ years of experience in digital research within corporate or agency environments
Strong experience in qualitative and quantitative UX research methods
Proficiency with remote research tools (e.g., User Testing, UserZoom)
Experience working in Agile environments and cross-functional teams
Excellent communication, stakeholder management, and report-writing skills
Degree in Psychology, HCI, Product Design, or related field (or equivalent experience)
Additional Information
Interview Process: 2 Stages
How to Apply
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Company & Role Analysis
JobSeeker+Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)