UX Designer

Location: Leeds (Hybrid after probation) Salary: Competitive salary, depending on your experience

Want to shape digital experiences that solve real customer problems?

Enjoy turning customer insight into intuitive products and services that people love to use?

Whether you're already an experienced UX Designer, Product Designer or Consumer Experience Designer, or you've developed strong user-centred design expertise within a digital product environment, this could be the perfect opportunity.

We're looking for a talented and customer-focused UX Designer to join our Product team at InfoTrack. In this role, you'll help shape the future of our consumer-facing platform, designing seamless experiences that help millions of users navigate some of life's most important journeys.

About InfoTrack

InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.

As our market share continues to grow, so does the demand for innovative digital experiences that simplify complex legal processes. That's why we're expanding our Product and Design teams to create intuitive, engaging and user-friendly experiences for consumers.

We're bringing together multiple platforms to create the UK's leading legal services companion app, serving around 2 million users and transforming the way consumers engage with legal services.

What you’ll be doing

In this role, you will

Design intuitive, accessible digital experiences across web and mobile channels

Create user flows, wireframes, prototypes and polished UI designs

Turn complex requirements into simple, effective customer journeys

Partner with Product and Engineering teams from discovery through delivery

Identify and prioritise opportunities to improve the customer experience

Design connected journeys across key customer touchpoints

Balance customer, business and regulatory needs in design decisions

Measure the impact of UX improvements through feedback and user behaviour

What we're looking for

Essential

Experience designing digital products with a strong user-centred approach

Proven ability to map and optimise end-to-end customer journeys

Experience working within agile product and technology teams

Portfolio demonstrating UX design, problem-solving and customer-focused outcomes

Strong understanding of UX, interaction design and information architecture

Proficiency in creating user flows, wireframes, prototypes and journey maps

Experience with modern design tools, particularly Figma

Knowledge of accessibility and inclusive design principles

Ability to use customer insight and data to inform design decisions

Strong communication and stakeholder management skills

Collaborative, proactive and committed to continuous improvement

Desirable (but not essential)

Experience designing consumer-facing digital products

Exposure to SaaS, PropTech, FinTech or LegalTech environments

Experience working across B2C and/or B2B2C customer journeys

Familiarity with design systems and component libraries

Working Hours

Your working week will be 37.5 hours per week, typically 9:00am – 5:30pm initially, with opportunities for flexitime and hybrid working between home and our Leeds office once probation is completed

Salary and Progression

Competitive salary + performance-related bonus, aligned with your experience and impact

You’ll also benefit from annual performance reviews, providing a clear pathway for career development and salary progression

Benefits and Rewards

At InfoTrack, we believe in rewarding our people and creating a positive workplace culture.

You’ll benefit from

25 days annual leave, plus bank holidays

Flexible working options, including hybrid working and flexitime after probation

Private health insurance, including dental, optical and hearing cashback

Income protection (worth x4 your base salary for up to 5 years)

Life assurance (worth x4 your base salary)

24/7 health advice line and access to virtual GP appointments

In-house barista: enjoy freshly brewed drinks throughout the day

Office snacks, including fruit and refreshments

Regular team breakfasts and lunches

Recognition awards: £100 spot prizes for going above and beyond

“Work From Anywhere” weeks: work remotely from a location of your choice

Referral bonus: earn up to £2,000 for successful referrals

Birthday and work anniversary gifts

Regular social events including summer and Christmas parties, hikes, pub quizzes and more

If you’re looking to build your career shaping digital experiences used by millions of consumers while working with modern technology and a supportive team, we’d love to hear from you.

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