Transport Assistant
Derby, UK
Rate of Pay: £13.86/hour +20% Night shift uplift
As part of our Warehouse team, our Transport Assistants are responsible for the liaison with Partner Supplier and Logistics teams arriving onsite at our UK Distribution Centres.
Coordinating driver’s arrivals and departures through our busy transport yard, the Transport Assistant is key in ensuring effective communication with wider stakeholders across the business, as well as our Inventory Teams in supporting material flow through the site.
You will be working to ensure best practices are followed at all times. Guided by our Team Leaders, you’ll be directed to maintain the highest product standards whilst delivering on business KPIs.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager
Execute booking of all orders onto our Fleet Communication Management System (FCMS)
Investigation of missing/incorrect PO data
Escalation of supplier discrepancies via ICS tool
Escalation and reporting of early and late deliveries using the correct procedure
Manage driver and vehicles - arrival and dispatch
Coordinate the tipping of all vehicles with the Warehouse Team
Provide ad hoc support to the Warehouse Team as and when required
Encourage and help drive the site’s food safety culture, to help prevent deviation in the process that impacts the safety, quality, and legality of our products
Any other duties as deemed reasonable by your line manager or senior management to assist with the business operation.
Confident communicator with competent use of English
Good with data - and Google Sheets
Experience managing PO submissions and
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
