Transformation Business Analyst

Join as a Transformation Business Analyst on an 18-month Fixed-Term Contract, you will play a key role in delivering major transformation, change and service improvement initiatives across the Council. Working closely with stakeholders, you will analyse services, redesign processes, develop operating models and help implement sustainable solutions that deliver measurable benefits for residents and the organisation.

Client Details

Join a forward-thinking London Borough Council that is delivering ambitious transformation and service improvement programmes across the organisation. With a strong focus on innovation, efficiency and resident outcomes, this is an opportunity to make a real impact while working on a varied and meaningful portfolio of change initiatives.

Description

Lead business analysis activities across a complex transformation portfolio.

Gather and document requirements, facilitate workshops, and map current and future state processes.

Support service redesign, business case development, solution design, testing, and benefits realisation.

Partner with operational teams, programme leads, and senior stakeholders to drive continuous improvement.

Contribute to transformation best practice and support the development of business analysis capability across programmes.

Profile

Extensive experience delivering business analysis within complex project and programme environments.

Strong expertise in business process mapping, process redesign and continuous improvement methodologies.

Experience developing Target Operating Models (TOMs) and supporting organisational transformation initiatives.

Ability to produce business cases and contribute to benefits realisation activities.

Excellent stakeholder management skills with experience engaging senior leaders and decision-makers.

Strong analytical, problem-solving and requirements gathering capabilities.

Confidence working independently and managing ambiguity within fast-paced environments.

Sound understanding of business analysis frameworks, techniques and best practices.

Experience coaching, mentoring or supporting colleagues while promoting knowledge sharing.

A recognised Business Analysis qualification or equivalent relevant experience.

Job Offer

18 month FTC

Competitive salary £50k to £55k

Competitive benefits package

Opportunity to work on high-profile transformation and service improvement programmes.