Transfer Agency Project Manager 12 Month Contract (Initial) Manchester Hybrid Working Pontoon is an employment consultancy. We put expertise…
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview This role is for the UK Transfer Agency team, within Funds Operations. The team is responsible for providing shareholder servicing to Transfer Agency clients. The service offering is mainly digital and therefore the TA team manages exceptions and oversight of, Investor and Distributor trade processing, register maintenance, cash, cash reconciliations and client money, distributions, and reporting. The team also acts as a primary contact for Transfer Agency clients for queries and initiatives. The role holder is responsible for participating in the achievement of the daily tasks. These tasks could include the processing of trades, settling payments, completing reconciliations, and, responding to enquiries and complaints. The candidate may also have the opportunity to contribute to further enhancing the digital operating model, using their knowledge and experience.
Complete the daily workflow, ensuring tasks assigned are completed in line with procedures and controls, and within a timely manner
Comply with internal Risk policies and escalate risks and issues accordingly
Build trusted working relationships with the Transfer Agency clients serviced within the team and be involved in client meetings as requested by manager
Delegate for team manager as required
Work with the project team to assist in project work, including business readiness activities and testing
Assist your manager in the on boarding of new clients and in the development of new products and initiatives for existing clients
Experience in a related Transfer Agency role
Experience of UKTA Regulatory Reporting requirements and submissions will be an advantage
Proven system development lifecycle skills
Effective analytic and presentation skills
Effective verbal and written skills
We offer: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Edinburgh, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities!
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Job Family Group: Operations - Transaction Services ------------------------------------------------------
Job Family: Cash Management ------------------------------------------------------
Time Type: Full time ------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi's EEO Policy Statement and the Know Your Rights poster.
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
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