TeleSales Team Lead

TeleSales team lead – DACH

📍 Berlin – On-site

About the team

Our DACH TeleSales team is at the heart of SumUp's growth — connecting small business owners across Germany, Austria, and Switzerland with the tools that help them thrive. As Team Lead, you won't just be managing from a distance; you'll be working side by side with your team, coaching calls, supporting deals, and setting the standard for what great sales looks like in this market. This is a role for someone who leads by doing — someone who brings energy, accountability, and genuine care for the people they work with.

🎥 Take a look inside our Berlin office and see where you'll be based.

What you'll do

Lead and coach a team of Inbound Sales Representatives — running regular 1:1s, call shadowing sessions, and performance check-ins to help your team hit and exceed their targets

Stay close to the work — stepping in to support live calls, helping the team close deals, and modelling the behaviours you want to see

Track team performance data and turn it into clear, actionable insights that improve results week on week

Build a team culture where feedback is normal, learning is encouraged, and wins are celebrated

Work closely with other sales leaders to refine processes, share what's working, and contribute to the wider DACH sales strategy

You'll be great for this role if…

Experience leading a sales team for three or more years, with a track record of developing people and hitting targets.

Proven ability to stay close to the work — comfortable jumping on calls, supporting deals directly, and leading by example.

Fluency in German (C1 or above) and strong business-level English.

Strong coaching instincts — able to give honest, constructive feedback while keeping team morale high.

Comfort working with performance data to identify patterns, spot opportunities, and adjust quickly.

Why you should join SumUp

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions