KeyStep

TechOps Platform Manager

Monzo
Cardiff, UK
27 days ago
full-timeremote

Skills & Technologies

Social MediaCustomer ServiceMakeBenefitsResilience

Job Description

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍 London/Cardiff/UK Remote | 💰 £75,000 - £95,000 + Incentive Awards tied to your performance + Benefits ✨

Our TechOps team ⭐

We're looking for a technically-driven and systems-minded TechOps Platform Manager to lead our Platform area. TechOps sits within Monzo's Security collective and is responsible for ensuring every Monzonaut has the tools, access, and technology they need to do their best work. The Platform team is the technical backbone of TechOps, building the observability, resilience, and technical foundations that give Monzo confidence in the internal tools and platforms Monzonauts rely on every day. This means understanding how our enterprise tooling estate is performing, ensuring it's built to scale, and having the right standards in place to change safely and consistently.

In this role, you'll lead and develop a team of specialists, set the technical direction for how our platforms are monitored, strengthened, and evolved, and build the operational depth that allows Monzo to grow with confidence. This is a role where you'll build as much as you manage, growing capabilities in line with what Monzo needs and when it needs it, and shaping the st

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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Working at Monzo

Monzo aims to foster an inclusive, caring, and empathetic workplace culture, prioritizing problem-solving for customers. The company promotes an open, collaborative environment, entrusting employees with flexible working hours and autonomy. They are committed to diversity and inclusion, striving to ensure every team member feels a sense of belonging and can perform their best work.

Perks

Remote WorkingFlexible HoursPensionLearning BudgetParental LeaveMental Health SupportLife Insurance25+ Days Holiday
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