Technical Support Engineer

Technical Support Engineer Location: Bristol Salary: £39,000 – £50,000 DOE Hours: Full-Time, Permanent

About the RoleWe are looking for an experienced Technical Support Engineer to join a growing technical support team in Bristol.

You will provide technical support across a UK depot network and customer sites, acting as a point of escalation for engineers dealing with more complex faults, repairs and commissioning work.

This is a hands-on role working with diesel generator sets, supporting fault diagnosis, repairs, upgrades, commissioning and technical projects.

Key Responsibilities

Diagnose and resolve mechanical and electrical faults on generator equipment

Carry out servicing, repairs, commissioning and modifications

Attend customer sites for technical support and site surveys

Support engineers with complex fault-finding and technical issues

Work on Stage V generators and modern rental equipment

Provide technical training and mentoring to engineers

Support engineering upgrades, product introductions and technical investigations

Ensure all work is completed safely and to a high standard

About You

Experience servicing and repairing diesel generator sets is essential

Experience with FG Wilson, Cummins or similar generators

Strong mechanical and electrical fault-finding skills

Relevant engineering qualification or completed apprenticeship

Electrical bias preferred

Understanding of LV distribution and changeover systems

Previous Field Service or Technical Support experience would be advantageous

Full UK driving licence essential

Good communication and customer service skills

Able to work independently and as part of a team

Benefits & Package

£39,000 – £50,000 salary depending on experience

Company vehicle

Company phone

EOT bonus scheme

Training, upskilling and career progression

Holiday Buy & Sell Scheme

Company pension

Private medical scheme

Life assurance and healthcare support

23 days holiday + bank holidays, increasing to 28 days with service

Cycle to Work Scheme

Employee Referral Scheme

Enhanced overtime rates

Overtime Rates

Monday–Friday, 8am–5pm: Standard time

Monday–Friday, 5pm–midnight: Time and a half

Monday–Friday, midnight–4am: Double time

Saturday, 4am–midnight: Time and a half

Saturday, midnight–4am: Double time

Sunday & Bank Holidays: Double time

To apply for the Technical Support Engineer position, please contact Kirk at Pertemps, Bristol.