Technical Product & Platform Manager

Technical Product & Platform Manager- Hybrid Working

Award-Winning Logistics Company

Shape the Digital Future of Logistics with Us

About Us

Join an award-winning, fast-growing logistics company where innovation, collaboration, and customer excellence drive everything we do. With a strong reputation for delivering exceptional solutions across the supply chain, we are expanding our dynamic team and looking for passionate professionals to help us reach new heights. If you’re eager to build your career in a supportive, forward-thinking environment, we’d love to hear from you.

The Opportunity

We are seeking an experienced and driven Technical Product & Platform Manager to lead the development and evolution of our Pathway platform. Working at the intersection of technology, product management, and logistics, you will play a key role in shaping the platform's future direction, managing software delivery, and ensuring that technical solutions align with business objectives and customer needs.

This is an exciting opportunity to work closely with stakeholders across the business, lead development teams both in the UK and overseas, and drive innovation through emerging technologies, data insights, and AI-enabled solutions.

Main Responsibilities

Product Strategy & Platform Development

Own the development and evolution of Pathway, delivering enhancements aligned to the product roadmap and business priorities

Work closely with senior stakeholders to define platform strategy and ensure alignment across technical and business teams

Act as the key interface between technical teams, Sales, and Operations, ensuring commercial and operational effectiveness

Maintain clear product and technical documentation, and ensure regular product reviews, testing, and quality assurance

Drive continuous improvement of the platform to support growth and customer requirements

Software Delivery & Development Management

Manage the full software development lifecycle, leading UK and offshore teams to deliver high-quality outcomes

Ensure strong engineering standards, minimising technical debt and optimising platform performance

Own backlog prioritisation and delivery focus, ensuring alignment to business-critical objectives

Work with development teams to define requirements, user stories, and acceptance criteria using Agile methodologies

Monitor delivery progress, performance, and key metrics to drive continuous improvement

Stakeholder & Customer Engagement

Communicate progress, risks, and updates to stakeholders and senior management

Act as a bridge between technical teams and the wider business to ensure aligned delivery

Support Sales and business development by articulating Pathway’s value to customers

Engage with customers during implementations and integrations to support successful delivery and adoption

Provide training, demos, and internal communications to drive awareness and usage

Data, Reporting & Business Intelligence

Design and maintain Power BI dashboards to support business visibility and insight

Ensure data quality, governance, and consistency across reporting and integrations

Work with Finance and Operational stakeholders to define KPIs and validate outputs

Identify and address data quality risks, improving source data and upstream processes

Implement controls and validation processes to improve data accuracy and reliability

Innovation, Governance & Platform Operations

Drive the adoption of AI and emerging technologies to enhance Pathway capabilities, identifying opportunities for automation, improved insight, and operational efficiency aligned to business value

Own governance across the platform, including development standards, documentation, release management, and structured intake and prioritisation processes

Embed security and best practices across the development lifecycle, including secure coding, data protection, and appropriate governance for AI-assisted development

Maintain overall platform and integration stability, including monitoring, risk management, incident escalation, and support during implementations and hypercare periods

Leadership & Team Development

Lead, mentor, and support members of the development team

Foster a collaborative, proactive, and solution-focused culture

Introduce best-practice frameworks and continuously improve ways of working

Encourage innovation, accountability, and professional development across the team

About You

Proven experience delivering end-to-end software development solutions, including coordination of offshore teams

Strong technical understanding of platform architecture, system integrations, and overall solution design

Experience managing product delivery, including roadmap planning and execution

Experience improving data quality frameworks and integrating data across multiple systems

Solid understanding of development best practices, including technical debt management, code quality, and performance optimisation

Experience working within Agile/Scrum environments and using tools such as JIRA

Strong stakeholder management skills, with the ability to engage effectively across Sales, Operations, and customer groups

Experience working with data and reporting, with a good understanding of data quality principles

Awareness of governance, security standards, and incident management processes

Proactive, commercially aware, and solution-focused mindset

What’s On Offer

Competitive salary and benefits package

Hybrid working model with flexibility

Innovative and collaborative working environment

Work with a diverse, sociable, dynamic international team with a clear vision and strategy.

Structured development programme with genuine career progression

Health Care Plan, Life Assurance

Enhanced holiday allowance

Cycle to work scheme, Gym and lifestyle discounts

Mentoring and recognition programmes

Apply today!

If you would like to discuss this opportunity further, apply today. If you do not hear anything from us within 7 days, please assume that your application has been unsuccessful.

NO AGENCIES PLEASE