Technical Product Analyst

At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.

We're looking for a Technical Product Analyst to join our team in London on a permanent basis. This role offers a salary of £47,500 - £55,000 and a hybrid working pattern of 2 days in the office.

You will support the successful planning and delivery of infrastructure modernisation initiatives through structured analysis, documentation, and coordination. The Infrastructure Modernisation Analyst plays a key role in understanding technical landscapes, defining requirements, analysing impacts, and enabling smooth transitions across ICAEW's infrastructure estate. This role operates as a bridge between infrastructure engineers, architects, delivery leads, vendors, and internal stakeholders, ensuring that changes are understood, well-documented, and aligned with business needs and technical standards.

What you will be doing;

Work with infrastructure engineers, architects, and business stakeholders to gather requirements and understand existing technical landscapes.

Identify system dependencies, integration touchpoints, and risks associated with infrastructure changes (e.g. server migrations, identity management upgrades).

Work closely with Delivery Leads and Engineers to support the tracking of work packages, RAID items, and technical actions across sprints or project plans.

Create and maintain detailed documentation for infrastructure designs, implementation steps, testing criteria, and change records.

Monitor and report on delivery progress, risks, and issue resolution in coordination with Delivery Leads and Programme Managers.

What you will need;

Previous experience in IT infrastructure, business analysis, or IT project coordination.

Exposure to large-scale infrastructure transformation, such as data centre migration, cloud adoption, or network/security redesign.

Familiarity with enterprise infrastructure components and hybrid environments (on-prem + cloud).

Technical analysis - Understands infrastructure domains (servers, storage, networking, cloud, identity) and can document and interpret their design and

Degree in IT, Information Systems, or a related technical discipline or relevant experience.

Skills & Competencies

Technical skills

Communication

Stakeholder management

Problem-solving

What you can expect from us

We believe doing your best work starts with feeling supported both professionally and personally. That's why we offer a range of benefits designed to give you flexibility, security, and peace of mind:

A generous 9% pension

Healthcare cash plan

Private Medical Insurance

Life assurance at 4x your salary

24 days' holiday, and the option to buy or sell extra days

Flexible and hybrid working to help you find the right balance

Everyday savings through gym discounts, travel loans, and retail perks

Enhanced family leave, including up to 6 months on full pay

Ongoing wellbeing support, including access to CABA

A paid day each year to volunteer for a cause that matters to you

It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below.

Additional Information

We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.