PostHog
Remote (EMEA)
Full-time
Remote
29 days ago
ABOUT POSTHOG Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using doze…
Do you enjoy building a support practice as much as running one? Have you managed a team through change while still being hands-on enough to jump into an executive-level escalation yourself? Do you see AI as the single biggest lever for cutting repeat-ticket volume, and have you actually shipped something that proves it? Are you looking for a values-led company that cares about its employees' growth?The impact you will have: As Technical Customer Support Lead based out of our London office, you'
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
ABOUT POSTHOG Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using doze…
Salary: £95,000 - 95,000 per year Requirements: Commercial experience in technical customer success or enablement within a B2B SaaS environm…
TECHNICAL CUSTOMER ENABLEMENT MANAGER ( AI & CYBER SECURITY ) Up to £95,000 Benefits Hybrid Working SECURE has Strategically Partnered with…