Technical Account Manager - UK (Remote) - c.£70K

Technical Account Manager - UK (Remote) - c.£70K

A growing CRM, data and technology consultancy is looking for an experienced Technical Account Manager to join its Client Delivery team and take ownership of key client relationships across its CRM, data and software portfolio. You'll act as the bridge between clients and technical delivery teams, combining strong relationship management with technical understanding across CRM, data, integrations, APIs and cloud technologies.

Key Responsibilities

Build and manage trusted relationships with senior business and technology stakeholders

Act as the main point of contact for technical, service and strategic matters

Translate business requirements into clear conversations with consultants, developers, architects and data specialists

Support discussions around CRM architecture, data models, APIs, integrations and cloud technologies

Oversee ongoing projects, support arrangements and consultancy engagements

Proactively identify and manage technical, delivery and relationship risks

Help shape client technology roadmaps and longer-term strategies

Skills & Experience

Experience as a Technical Account Manager, Technical Consultant, Solutions Consultant, Customer Success Manager or Service Delivery Manager

Background within IT consultancy, SaaS, software, systems integration or a digital/data/technology agency

Strong experience managing technical and non-technical stakeholders

Good technical understanding of CRM, data, APIs, integrations and cloud-based solutions

Experience contributing to account growth, renewals or commercial opportunities

Comfortable working across multiple clients, projects and technical teams