Team Leader

Overview

Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.

What's involved?

Taking the lead on shifts to support your colleagues in delivering unbeatable experiences

Making the most of peoples talents theyre in the right place to maximise sales

Training and accrediting new Baristas

Getting familiar with new recipes and ranges, and sharing the exciting news with the team

Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores

Becoming a brand ambassador and helping us shine

A bit about you

A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader?

Reliability to open and close the store safely and on time

Team leadership experience in a buzzing environment

Ability to take on shared responsibility whilst on shift and support team members

A love of turning knowledge and know-how into hot ideas to help your store succeed

Willingness to learn and be bold, brave and action-orientated

Flexible approach and can-do attitude, as each day offers exciting new challenges

What we can offer

We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

£11.80 per hour

Great Opportunities to develop yourself and progress your career

Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks

Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working

Employee Assistance Programme

Health & Wellbeing Programme

Refer a Friend Scheme

Company Pension

Opportunity to impact your local community by getting involved

And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us

At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact

*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.