Talent Acquisition Delivery Lead

About our team

SumUp's TA team is shifting from reactive hiring to a structured, KPI-driven delivery model, and this role is at the centre of that change. You'll be the dedicated TA Delivery Lead for our Run & Grow tribe, the product and engineering teams behind our core merchant-facing products: payments, point-of-sale, financial tools, and merchant care. It's one of the largest and most complex portfolios at SumUp, a niche mix of Software Engineers, Product Managers, Designers, and Customer Experience profiles across 80 to100 roles annually, that take real market knowledge and sourcing craft to fill well.

You'll run your own desk while coordinating the wider team, and if you're a skilled recruiter ready to grow into project management and informal leadership, this role is built for exactly that. Berlin's tech talent market is deep but specialised, and this role gives you the structure, the data, and the mandate to hire well in it. Fluent English is essential, as you'll be working across a global team and stakeholder group.

What you'll do

Run a full recruiting desk for around 15 EP&D roles per year, owning the process end to end from sourcing strategy through to offer

Coordinate a wider group of in-house and contract recruiters across the portfolio, tracking pipelines, managing workload, and keeping quality consistent

Co-create the reporting framework from scratch; funnel metrics, SLAs, outreach-to-interview rates, time-to-hire, and use it to predict where hiring will slow down before it does, surface risks early, and make the case for resources

Develop a predictive hiring model that helps the team get ahead of demand, balancing the speed the business needs with the quality bar we can't compromise on

Partner with senior leadership to align hiring to business priorities, run a regular hiring forum, and make sure the right roles get the right attention at the right time

Design and launch an evergreen pipeline model for priority roles, working out which roles