Support Hub Analyst

A fast-growing fintech business helping organisations unlock value through innovative financial solutions. With operations in the UK and US, we work with FTSE100 companies and major public sector organisations, delivering impactful results through data, technology, and expertise.

The Opportunity

We’re looking for a bright, motivated graduate with a keen interest in finance and strong administrative skills to join our Operations team as a Support hub Analyst.

This is an excellent opportunity to build a career in fintech, gaining exposure to financial processes, data analysis, and client interaction in a dynamic, fast-paced environment.

You’ll be at the heart of our client support function—solving problems, improving processes, and contributing to a high-performing team.

What You’ll Be Doing

Client & Operational Support

Acting as a first point of contact for client queries across multiple channels

Investigating issues and delivering timely, effective resolutions

Building strong relationships with clients and internal teams

Financial & Compliance Support

Supporting compliance processes and rebate calculations

Assisting with accounts payable processes and invoice management

Monitoring and validating financial data and adjustments

Data & Administration

Performing data administration tasks with high accuracy

Supporting onboarding of suppliers and maintaining data quality

Helping improve internal processes and reporting

What We’re Looking For

Essential

A degree (or equivalent) with an interest in finance or business

Strong administrative skills and attention to detail

Excellent problem-solving ability

Confident communication skills (written and verbal)

Proficiency in Microsoft Office

Ability to prioritise and work effectively in a team

Desirable

Experience with CRM systems

Exposure to accounts payable or finance processes

Why Join Us?

Work for a growing fintech business with exciting career prospects

Gain hands-on experience in finance, data, and client operations

Be part of a supportive, collaborative team

Hybrid working flexibility

Competitive salary and benefits package