Support Associate

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

⭐ Join Wolt as a Romanian Speaking Support Associate! ⭐

Represents the company in relations with its customers, partners and courier partners.

💙 What you’ll be doing

We’re currently looking for full-time/part-time Support Associates to join our team in Romania! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, venues and courier partners.

Day-to-day in this role you’ll:

Handling our 24/7 customer, venue partner and courier partner support together with the team;

Communicating with customers via live chat or over the phone;

Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations;

Developing our customer, venue partner and courier partner support together with the team;

🌟 What We’re Looking For

It’s a shift-based role, so you are able to work during mornings, nights and weekends - we are open 7 days a week;

You have great communication skills with a personal touch, and a customer team-oriented mindset;

You are a fast learner and attentive to both small de