Strategy & Operations Manager - Acquire

About the opportunity

We are seeking a highly driven Business Team Manager to join our Strategy and Operations team.

Do you have hands-on experience driving growth through acquisition funnels, customer onboarding journeys, and conversion optimization initiatives?

Are you passionate about solving complex business problems through data, leveraging SQL to generate insights, building robust business cases, and monitoring P&L performance and key business KPIs?

Do you thrive in fast-paced environments where you lead cross-functional projects, align diverse stakeholders, and drive strategic initiatives within the Financial Services industry?

As part of our Acquire team, you will help define and execute the strategies that drive customer acquisition and sustainable growth. You will own critical growth initiatives end-to-end, leveraging data, business insights, and cross-functional collaboration to optimize conversion funnels and customer onboarding journeys. Your work will directly influence business performance, customer experience, and the achievement of our growth objectives.

In this role, you will

Own the performance and strategic roadmap of the Acquire segment, developing a deep understanding of business drivers, customer behavior, and operational processes.

Monitor and analyze acquisition performance, conversion funnels, and core business KPIs to identify opportunities for growth, efficiency, and customer experience improvements.

Build robust business cases, evaluating costs, benefits, risks, and expected business impact for investment and growth initiatives.

Drive high-impact initiatives end-to-end from initial strategic design to delivery execution as well as ongoing improvement and management.

Act as a key cross-functional connector, between other departments at N26, including Product & Tech, Data Analytics, Growth, Compliance, Legal, Finance, Operations, and more.

Present analyses, recommendations, and progress updates to C-suite and executive stakeho