ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related…
Strategic Account Manager
Skills & Technologies
Job Description
Strategic Account Manager
Location: Home-based with UK-wide travel Contract: Permanent
We are looking for a commercially minded and relationship-driven Strategic Account Manager to join a growing team within a dynamic healthcare / medical devices environment.
This customer-facing role focuses on building long-term strategic partnerships, supporting customer retention, identifying growth opportunities, and ensuring customers gain clear value from the relationship. You’ll work closely with executive, clinical, and operational stakeholders while collaborating across internal teams to deliver successful outcomes.
Key Responsibilities
Build and manage long-term customer relationships at all levels, including senior stakeholders
Develop and deliver strategic account plans
Identify opportunities for growth within existing accounts
Work collaboratively to develop customer-focused solutions
Maintain oversight of service performance and continuous improvement opportunities
About You You will have:
Significant experience in strategic account management or business development (typically 7+ years) ideally in a Healthcare setting.
A strong track record of managing and growing key accounts
Excellent stakeholder engagement and influencing skills
Commercial awareness and strategic thinking capability
Experience working within complex or regulated environments
Willingness to travel nationally (up to 50%)
UK Driving License
Desirable
Healthcare / Medical Devices sector experience
Experience working with clinical teams or healthcare services
Knowledge of healthcare procurement or managed service environments
This is an exciting opportunity to join a developing function and play a key role in shaping long-term customer partnerships and business growth. Apply with an up to date version of your CV for immediate consideration.
Company & Role Analysis
JobSeeker+Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
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