Stripe
Remote
Full-time
Remote
12 days ago
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enter…
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Paid Support Experience team helps businesses using Stripe succeed by providing high-quality, contextual, and timely premium support options. Our Dublin-based team is a startup within Stripe, building a greenfield product – offering both automated, AI-driven support and improved access to technical experts across Stripe. In addition to building directly for Stripe's merchants, we are responsible for building robust internal tooling that empowers Stripe employees in support roles to deliver the best possible experience for our customers.
What you’ll do
As an early hire on the Paid Support Experience team, your role more closely resembles that of a founding engineer at a startup within Stripe. As a Staff Engineer, you will have widespread impact by setting the technical strategy of the team, mentoring and growing senior engineers, and building a culture of technical excellence. As a technical leader within the team, you will both drive fast-paced, sustained product delivery while also upholding high standards for building reliable systems.
Design, build, and operate production systems, with an emphasis on extensibility, reliability, and usability
Write and review code regularly, setting the pace and elevating standards for the team
Build high-quality end-to-end product experiences, demonstrating deep care for users' needs and serving as a steward of crafting great experiences
Collaborate with cross functional
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
Stripe's culture is characterized by high standards, urgency, and a fast-paced environment, with a strong emphasis on user focus and meticulous craft. The company fosters deep, multifunctional collaboration and a writing-first approach to knowledge sharing. While employees generally appreciate the leadership and team quality, some reviews indicate challenges related to work-life balance due to the demanding nature of the work.
Perks
Salary range: £84,400 – £126,600 (Stripe Official Job Posting, May 2026)
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