KeyStep

Staff Business Solutions Engineer, Collaboration Products

Airbnb
Remote USA
2 days ago
full-timeremote

Skills & Technologies

SaaSCloudExcelService ManagementMakeAI

Job Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community you will join

The Collaboration Products team is responsible for managing the tech stack and ecosystem of our core collaboration technologies for Airbnb employees across the globe. Our mission is to deliver a streamlined, cloud-based collaboration tech stack that enables our collaboration capabilities for Airbnb teams so that we can collaborate effectively as we live and work anywhere in the world.

The difference you will make

The Staff Business Solutions Engineer is responsible for leading business enablement by utilizing their technical skills and understanding of SaaS technologies. The right candidate must possess strong communication and analytical skills to effectively work with business users to determine requirements and translate them into technical solutions. Additionally, they must excel in a remote team environment and have the ability to independently complete individual tasks to achieve team and stakeholder goals. Our ideal candidate would have a focus on results, data to measure performance, and the interpersonal skills to build trust and alignment. As AI continues to transform Service Management applications within enterprise-scale companies, the ideal candidate will also be adept at integrating AI-driven solutions to enhance productivity and creativity across our employee base.

A Typical Day

Work as a strategic partner of the business by aligning with business groups on strategic vision and business priorities; serve as a liaison between business and technology

Understand technology capabilities required to support business needs, with a focus on leveraging AI to enhance pro

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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