Sr. Startup Program Operations Manager

We’re looking for a highly analytical, systems-oriented, and detail-obsessed Sr. Startup Program Operations Manager to build and scale the operational backbone of the MongoDB for Startups Program.

This is a highly execution-focused role, ideal for someone who thrives on creating structure and organization in high-growth environments. You will own the systems, processes, and operational rigor that power the MongoDB for Startups program, from application evaluation to lifecycle communications and performance dashboards. You will ensure high-quality startups are identified, supported appropriately, and activated within MongoDB’s ecosystem.

This is a high-impact role within MongoDB’s startup efforts, working closely with Marketing, Sales, Partnerships, Finance, and Operations to ensure the program’s durability, credibility, precision, and measurable business impact.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Position Expectations

Own end-to-end operational management of the MongoDB for Startups application process, including review, qualification, tiering, and approvals

Evaluate applications to ensure alignment with program criteria, leveraging both internal and external data sources to validate applications

Ensure approved startups receive appropriate credit allocations and program resources based on established tiering and program stipulations

Serve as the primary point of contact for inbound startup program inquiries, managing requests with clarity and efficiency

Build and maintain reporting infrastructure to track applications, acceptances, activation rates, consumption, and program ROI

Support the broader startup marketing function through lead management, campaign uploads, lifecycle nurture development, and scalable engagement workflows

Partner cross-functionally to align the startup program with Sales, Marketing, Finance, and RevOps workflows

Continuously identify bottlenecks and inefficiencies, impl