Sr. Manager, Menu Performance (f/m/x)

The role

Factor Europe is scaling rapidly, and as the complexity of our product offering grows, we are looking for a Sr. Manager, Menu Performance to optimize the performance of our weekly menu plan and surrounding processes.

This is a data-driven, hands-on building role. You will decide what tools, systems, and processes we need to optimize our weekly processes, and use all of the AI tools at your disposal to develop / optimize them. You’ll be the ultimate owner of our weekly product cycle: which means optimizing our menu for maximal engagement and retention of our customers, as well as simplifying / automating as much of our internal process as possible.

Whether you’re analytical supply chain master who wants more exposure to product/customer, a systems thinker who loves building and improving processes, or a technical generalist who wants to push the boundaries of what’s newly possible with AI - this is a chance to supercharge one of Europe’s fastest-growing food-tech brands.

What you’ll do

Optimize menu performance

Improve our menu planning model: Refine the models that architect our weekly menu—optimizing for customer engagement and retention within real constraints: seasonality, cost targets, and production capacity.

Find out what actually drives outcomes: Run correlation and driver analysis on which menu attributes genuinely move engagement and retention.

Model the commercial impact: Understand and forecast how menu decisions land on cost per meal and profitability to course-correct early.

Own the weekly menu cycle

Translate customer data into action: Own the weekly menu review, turning customer ratings and qualitative feedback into insights the Culinary and Kitchen Operations teams can act on.

Run the process reliably: Ensure menus are built and uploaded on time, coordinating across R&D, Supply Chain, and Production as needed.

Own recipe/menu data quality: Challenge our data hygiene practices and implement the processes and controls that ensure