The role
Factor Europe is scaling rapidly, and as the complexity of our product offering grows, we are looking for a Sr. Manager, Menu Operations & Analytics to optimize the performance of our weekly menu plan and surrounding processes.
This is a data-driven, hands-on building role. You will decide what tools, systems, and processes we need to optimize our weekly processes, and use all of the AI tools at your disposal to develop / optimize them. You’ll be the ultimate owner of our weekly product cycle: which means optimizing our menu for maximal engagement and retention of our customers, as well as simplifying / automating as much of our internal process as possible.
Whether you’re analytical supply chain master who wants more exposure to product/customer, a systems thinker who loves building and improving processes, or a technical generalist who wants to push the boundaries of what’s newly possible with AI - this is a chance to supercharge one of Europe’s fastest-growing food-tech brands.
What you’ll do
Build the tools and automate the work
Automate meal onboarding. Take our concept-to-launch process apart, find the unnecessary and manual steps, and eliminate or automate them to improve speed to market. Expect to build software and write scripts to get there.
Own and extend the Product tool stack. Take our existing tools and improve them, consolidate them, and build what’s missing. Build systems that survive without you in the room.
Optimize menu performance
Improve our menu planning model. Refine the models that architect our weekly menu - optimising for customer engagement and retention within real constraints: seasonality, cost targets, production capacity, etc.
Find out what actually drives outcomes. Run the correlation and driver analysis on which menu attributes genuinely move engagement and retention.
Model the commercial impact. Understand and forecast how menu decisions land on cost per meal and profitability, and course-correct early
Own the
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
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