Solution Architect (Pre-sales)

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

As a Solution Architect (Pre-sales) at Elastic, you help customers and partners design, implement, and optimize solutions using the Elastic Stack. Working closely with our Inside Sales team you act as a technical expert, guiding them through architecture decisions, deployment strategies, and best practices.

What You Will Be Doing

Collaborate with account teams to understand customer requirements.

Conduct technical discovery sessions and solution workshops.

Design architectures for search, observability, and security use cases.

Deliver product demonstrations and proof-of-concepts.

Assist with deployment planning and configuration.

Provide guidance on scaling, performance tuning, and security.

Document solutions and share technical knowledge internally and externally.

What You Bring

Solid understanding of distributed systems and data indexing/search.

Experience in a technical customer-facing role.

Ability to map business needs to technical solutions.

Strong problem-solving and communication skills.

Familiarity with cloud platforms (AWS, Azure, GCP).

Fluent in English.

Bonus Points

Experience with the Elastic Stack (Elasticsearch, Kibana, Beats, Logstash) or similar technologies.

Experience in observability, security analytics, or enterprise search.

Knowledge of scripting or programming (Python, Java, etc.).

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