Social Media & Marketing Operations Manager

About the Role

We are looking for an experienced and highly organized Social Media & Marketing Operations Manager to lead and coordinate all social media and digital content activities across our brands.

This role is ideal for someone who has previously worked in a social media agency, digital marketing agency, creative studio, or a fast-paced online business environment.

You will be responsible for managing day-to-day social media operations, coordinating with external agencies and freelance creatives, overseeing content production, and ensuring all digital channels are active, professional, and aligned with our brand identity.

Key Responsibilities

Manage and oversee all company social media accounts

Plan, schedule, and publish engaging content across platforms

Coordinate with external advertising/marketing agencies

Work closely with freelance designers, editors, content creators, and influencers

Create and manage content calendars

Write or supervise social media captions and marketing copy

Monitor performance and suggest growth strategies

Ensure consistency in branding and communication

Respond to messages/comments when necessary

Research trends, competitors, and new social media opportunities

Support digital campaigns, launches, and promotions

Organize and streamline overall social media operations

Requirements

Essential

Previous experience in

Social Media Agency

Digital Marketing Agency

Content/Creative Agency

or similar marketing-focused role

Excellent English communication skills (written & spoken)

Strong understanding of Instagram, TikTok, Facebook, LinkedIn, and YouTube

Experience coordinating multiple freelancers and external partners

Strong organizational and project management skills

Ability to work independently and take initiative

Experience using tools such as

Meta Business Suite

Canva

ChatGPT / AI tools

Scheduling platforms

Google Workspace

Preferred

Turkish speaking

Experience in international brands or e-commerce

Basic graphic design or video editing knowledge

Experience with paid social advertising

Understanding of influencer marketing

What We’re Looking For

We want someone proactive, creative, reliable, and highly organized — someone who can take ownership of the company’s social media ecosystem and help build a strong online presence.

This is not just a posting role; we are looking for someone who can coordinate operations, manage people, and help grow the brand strategically.

Experienced Social Media & Marketing Operations Manager required to oversee all social media activities, coordinate with agencies and freelancers, manage content production, and support brand growth. Previous agency experience and excellent English required. Turkish speaking preferred.