SME Account Manager

SME Account Manager Birmingham (3 days working from home, 2 days in the office)

If you have experience in SME commercial insurance, this is worth a look.

This Account Manager role sits within a well-regarded SME team that's growing for the right reasons. You'll be trusted to manage a portfolio of clients, of which you'll be expected to take ownership.

You'll be based in Birmingham, working hybrid with 2 days in the office. The Birmingham team is collaborative, fast-moving and commercially switched on. You'll be supported by experienced insurance professionals who know the market.

As an Account Manager in this insurance team, your focus is simple. Keep clients happy and make sure everything is handled properly first time.

What you'll be doing

Managing a portfolio of cross-class commercial clients

Handling renewals, mid-term adjustments and new business documentation

Securing renewal terms and exploring the market to find the right outcome for clients

Delivering against retention, cross-sale and quality targets

Preparing renewal closings and ensuring cover is bound on time

Liaising with insurers and clients to confirm cover and resolve queries

Managing policy processing and chasing outstanding documentation

Handling account queries and supporting on credit control issues

Maintaining accurate records in line with compliance and regulatory standards

What you'll bring

Commercial insurance experience

Strong working knowledge of Acturis

Experience working to targets within a regulated insurance environment

Confidence dealing with clients and insurers, building rapport naturally

A structured, detail-focused approach with good organisation

Progress towards Cert CII is advantageous, but not essential

What's in it for you

A globally renowned insurance broker, with associated benefits

A stable, growing insurance team with a strong reputation in their sector

Hybrid working from their luxurious Birmingham office

Interested? Get in touch