Site Reliability Engineer (Mid / Senior) - Platform Infrastructure

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

The Infrastructure team sits at the foundation of the Elastic product stack, enabling engineering efforts across the entire company. We are software developers who specialize in managing state — CI pipelines, cloud resources, and cross-team integrations. The Elastic Stack is built on our infrastructure, and we own everything needed to get it there. Beyond that, we act as internal software consultants, putting our own products to work for Elastic's business.

What You Will Be Doing

Design and develop tooling that facilitates building, testing, and shipping the Elastic Stack

Build and operate production services that power core aspects of the Elastic business, including downloads, Docker registry, maps service, and more

Support internal adoption of the Elastic Stack for software development and analytics use cases

What You Bring

Software Developer: You have a broad development background and are deeply proficient in at least one language. Our team uses Python, JavaScript, Clojure, and Haskell, but we work alongside engineers across the company using everything from Java to Go — the specific language matters less than the depth of your expertise.

Site-Reliability Engineering: We are fundamentally an operations team. We solve problems with code, but our core mission is keeping things running. Experience in an SRE or equivalent role is a strong indicator of fit.

Service-Oriented: You have multiple years of hands-on experience administering Linux systems, ideally at scale and in distributed environments. Experience helping operate a SaaS platform is a plus.

Infrastructure-as-code: You're comfortable automating production systems collaboratively — treating configuration as code, managing it through version control, and working with tools such as Docker, Terraform, Puppet, Chef, Ansible, Salt, Packer, Kubernetes, or your own well-crafted shell scripts.

Bonus Points

A drive to automate and monitor everything. If it can be automated, you'll find a way

Experience building reusable software components; open source contributions (library, patch, documentation, or otherwise) are a bonus

Comfort with a versioned, Git-based workflow driven by issues and pull requests

Strong Linux fundamentals. You know your way around syscall tracing, TCP internals, init systems (sysvinit/runit/systemd), and aren't afraid to go deep when a problem demands it

A passion for open source, whether through code, mailing lists, documentation, or community participation

Experience thriving in a distributed, asynchronous work environment with strong written communication habits

A genuine appreciation for diverse, globally distributed teams and a collaborative, inclusive approach to getting work done

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your pre