Site Reliability Engineer

About us

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday.

We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific.

Platform Engineering at GoCardless

The Platform Engineering team is a unified, globally distributed team. We are currently located in London, Riga, and Lisbon.

We work with all other engineering teams to empower them to build, release, run and scale their products.

We operate with a strong focus on both strategic project delivery and operational excellence.

Our work is a balance of

Project Delivery: Building new platform components, from initial design to deployment.

Operational Support: Ensuring the health and stability of our systems through on-call rotations and incident management.

Business as Usual (BAU): Continuous maintenance, improvements, and support for audits and compliance.

Tech stack and tools

Python, Ruby, Golang;

Terraform;

Atlantis

AWS, GCP;

Kubernetes, GKE;

Github, GitHub Actions, ArgoCD;

Grafana, Prometheus;

Datadog

What excites you

We use a wide range of technologies, and will never expect you to have experience with all of them. We do hope that you are enthusiastic about the infrastructure space and the impact your work can have on others. To enjoy this work you’ll be excited by:

Building and maintaining automation of new and existing infrastructure;

Appreciate and believe in building easy-to-understand and maintain tools to solve problems;

Automating operational tas