Service Operations Engineer

Salary: £35,000 - 35,000 per year Requirements: 2 years in IT support / Service Desk (ideally MSP) Strong Windows, Microsoft 365, and basic networking knowledge Exposure to virtualisation (VMware/Hyper-V) and cloud (Azure/AWS) Familiarity with ITIL and ITSM tools (e.g., ServiceNow, Jira) Must be eligible for UK Security Clearance DV Clearance. No sponsorship available. Responsibilities: Provide 2nd line support across hardware, software, networking, and cloud Troubleshoot and resolve incidents …