Adzuna

Service Desk Analyst

Hexaware
Birmingham, UK
£30,000 – £30,000
about 11 hours ago
IT Jobs

Skills & Technologies

Service DeskActive DirectoryITILCommunication Skills

Job Description

Experience and Skills • Graduate with at least 6 years of experience working as Service Desk personnel in the UK, with a proven track record of handling complex technical issues and leading service desk operations. • Excellent English communication skills, demonstrated by a Versant Score of 70 or higher. • Advanced knowledge of ITIL processes, including Incident, Change, and Problem Management, with the ability to implement and improve these processes. • Strong expertise in Active Directory man…

Company & Role Analysis

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Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

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