Adyen
Amsterdam, Netherlands
Full-time
6 days ago
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft…
Service Designer | Public Sector Digital Services Rate: Up to £450/day IR35: Inside IR35 Location: Largely remote, with occasional travel to Leeds Contract: 6 months Start: ASAP
We are supporting a consultancy partner delivering a major public sector digital transformation programme and are looking for an experienced Service Designer to join a multidisciplinary team.
Working alongside User Researchers, Product Managers and Delivery teams, you'll help shape user-centred digital services, ensuring they are accessible, evidence-led and aligned to best practice. What you'll be doing
Design end-to-end user journeys across complex digital services
Facilitate workshops with stakeholders and delivery teams
Produce service blueprints, journey maps and design artefacts
Collaborate closely with User Researchers, Content Designers and Developers
Apply user-centred design principles throughout delivery
Support discovery, alpha and beta activities where required
Essential Experience
Previous Service Design experience within UK Government or Healthcare
Strong user-centred design capability
Experience working within agile multidisciplinary teams
Workshop facilitation and stakeholder engagement
Journey mapping and service blueprinting
Designing accessible digital services
This is an excellent opportunity to join a long-running public sector programme delivering services with real user impact.
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft…
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