Service Designer - Payments & FinCrime

Salary: £50,000 - 75,000 per year Requirements: Proven experience in service design and process improvement Ability to create service blueprints, customer journeys, and process maps Confident in hosting workshops and translating complex problems into optimisation opportunities Strong analytical skills with the ability to interpret customer and operational data, identify trends, and recommend actionable solutions Knowledge of financial crime and payments in B2C retail banking (preferred) Experie…