Senior UX Writer with French

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts

Tide is available for UK, Indian, German and French SMEs

Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly

Over $300 million raised in funding

Over 2,500 Tideans globally - we’re diversity champions!

We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

ABOUT THE TEAM

The UX Writing team plays a key role in shaping intuitive, human experiences across our products.

The team reports to the Head of Product Design. We also work closely with Design, User Research, Product, and Engineering to help our members run and grow their business.

Our work ranges from microcopy and UX flows to defining tone of voice, content principles and standards that help teams create consistent, high-quality experiences at scale.

ABOUT THE ROLE

We're looking for an outstanding UX Writer to drive the content across our French app. Your work will have a significant impact on the way we communicate with our members in France. You'll be joining the growing UX Writing team – this is not a marketing role.

You'll own UX copy in Tide's app in France, writing and translating into French (and writing in English occasionally)

Understand business goals and user needs, then plan, develop, and deliver copy/translations that bring the two together

Prioritise workload to ensure copy for key projects is delivered on time

Collaborate with Design, User Research, Product, Engineering, CCM, and Legal teams to devise holistic solutions to member pain points

Engage with senior stakeholders to support our growth in France

Advocate for the value of UX writing and user-centred design across the business

Contribute to Tide's content guidelines to raise the bar for copy across Tide

Look for opportunities to optimise our localisation processes

Provide French proofreading support to other areas of the business when required eg marketing, CRM, SEO

Help test features before they go live

WHAT WE ARE LOOKING FOR

Excellent writing skills in French (native-level fluency) and English, including the ability to distil complicated concepts into easily-digestible copy

2+ years experience writing copy as a UX Writer or Content Designer, ideally within a similar sector

Ability to effectively manage multiple projects and deadlines

A data-driven approach to crafting copy

Ability to establish a clear direction when faced with ambiguity

Great communication skills

Experience of managing stakeholders in a fast-paced environment

Proficient at using Figma and translation tools

Passion for inclusive design and accessibility

WHAT YOU’LL GET IN RETURN

Time Off

Parental Leave

Sabbatical

Mental Wellbeing

Volunteering & Development Days

Learning & Development

WOO (Work Outside the Office)

Home Office Setup

Laptop Ownership

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as