Senior Retail Account Manager

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

What you’ll be doing

We are looking for a highly motivated and data driven Senior Retail Account Manager to join our growing team.

As a Senior Retail Account Manager you’ll play a key role in maximizing our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.

Day-to-day in this role you’ll

1. Strategic Account Ownership

Own and grow a portfolio of strategic retail partners;

Drive revenue, profitability, assortment growth, and operational excellence across assigned accounts;

Build long-term partnerships with senior stakeholders and decision-makers;

Lead contract renewals, commercial negotiations, and partnership expansion discussions;

2. Commercial Growth & Portfolio Development

Drive initiatives that improve assortment quality, availability, pricing competitiveness, and customer experience;

Lead discussions around advertising, promotional campaigns, subscription products, and new commercial opportunities;

3. Data-Driven Performance Management

Own business reviews and performance reporting for strategic partners;

Monitor key commercial KPIs and proactively identify r