KeyStep

Senior Product Designer - Consumer

SumUp
London, UK
8 days ago
full-time

Skills & Technologies

MakeUser ResearchDesign SystemDesign ThinkingOnboardingResearchTransformation

Job Description

About the team

At SumUp, we’re on a mission to empower small businesses globally – while building meaningful connections between merchants and their customers.

Within the Consumer Tribe, the Consumer Bank squad is at the heart of one of SumUp's most exciting growth bets – scaling SumUp Pay to an ambitious Monthly Active User target.

The team designs end-to-end experiences across the full user lifecycle: from onboarding and account activation to driving engagement through features like Spaces, Open Banking insights, and budget tracking. Every design decision directly shapes whether a user becomes an active, loyal customer.

We're building in a competitive neobank landscape where the bar for craft and intuitive journeys is high – and the opportunity to make a real impact is real. If you're excited about designing in a high-growth environment where your work reaches users across Europe and directly moves the needle on adoption and retention, this is the team for you.

As a Senior Product Designer working alongside other designers in this team, you’ll be embedded in a cross-functional squad alongside Product Managers and Engineers, owning end-to-end design from discovery through delivery. Design plays a critical role here – not just in execution, but in defining the problems worth solving. The team works with a strong focus on user research, hypothesis-driven design, and continuous iteration, ensuring that every design decision is grounded in real user needs and measurable impact.

You’ll contribute to high-impact areas of the product where thoughtful design directly influences key metrics like activation, engagement, and conversion. At the same time, you’ll help evolve our design system and ensure consistency and quality across the experience, especially as SumUp undergoes a broader brand transformation and scales its consumer offering.

This is a team that values strong design thinking, autonomy, and collaboration – where designers are empowered to challenge ass

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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