SumUp
Berlin, Germany
Full-time
about 11 hours ago
Our contact centre platform is what keeps merchant support running across all of SumUp's global markets, handling thousands of interactions…
Arbeitnow
Senior Platform Engineer - Contact Centre
SumUp
Berlin, Germany
about 4 hours ago
remote
Skills & Technologies
ImplementationAI
Job Description
Our contact centre platform is what keeps merchant support running across all of SumUp's global markets, handling thousands of interactions every day across the globe. As our Senior Platform Engineer, you'll own the technical side of this space entirely, reviewing how it's built today, driving the implementation of new technologies, and leading the move towards AI-powered support. If you want real technical ownership, a broad scope, and work that directly shapes the experience merchants have whe
Company & Role Analysis
JobSeeker+Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
Market salary range
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
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