Senior People Advisor

With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.

What you’ll be doing

No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

Partner with managers on day-to-day people matters, from performance and absence to more complex conduct and well-being situations

Take the lead on employee relations cases end-to-end, keeping things fair, consistent, and commercially sound

Coach and challenge managers to handle situations confidently, reducing reliance on “handing things over”

Spot patterns and trends in cases, using data to highlight risks and improve how we operate

Keep our processes practical and up to date, not just compliant, but actually useful

Support and deliver training that helps managers build real capability, not just tick boxes

Work closely with the wider People team to keep everything aligned and joined up

Get involved in projects and policies that improve how manage and develop our people

Confidently manage TUPE activity in line with legislation.

What you need to succeed

Experience handling employee relations cases and advising managers in a fast-paced environment

Confidence to influence, challenge and build trust with stakeholders

A practical, commercial mindset — you balance risk with what works for the business

Strong organisation and attention to detail across multiple cases

CIPD Level 5 (or equivalent experience)

Why join us?

Time to Recharge: 25 days’ holiday plus bank holidays

Future Security: Enhanced pension scheme based on role

Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards

Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support

Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most

Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most

Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally

Mental Health Support: 24/7 mental health services

Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way

Giving Back: One volunteer day annually to support a charity or cause close to your heart

Benefit Platform: One online platform for all benefits and recognition

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.